SMS Terms of Service

SMS Terms of Service

Brighten Up Electric, CSLB License #1044144, Belmont, California.

About our text messaging program

Brighten Up Electric sends non-marketing text messages to customers and prospective customers who request them. We use text messaging to respond to quote requests, send and confirm estimates, schedule and confirm appointments, and provide updates about work in progress.

We do not send promotional or marketing text messages through this program.

How you opt in

You opt in by selecting “Text message” as a contact method when you submit a quote request on our website, or by telling us directly that you would like us to text you.

Consent to receive text messages is not a condition of purchasing any goods or services from Brighten Up Electric. You can request a quote and receive service without agreeing to receive texts.

Message frequency

Message frequency varies and depends on your project. Most customers receive between two and ten messages related to a single quote or job.

Cost

Brighten Up Electric does not charge for text messages. Message and data rates may apply depending on your mobile plan. Contact your mobile carrier for details about your plan.

How to stop messages

Reply STOP to any message to stop receiving texts from us. You will receive one confirmation message and then no further texts.

If you stop messages, we will contact you by phone or email instead. Stopping texts does not cancel your quote request or any scheduled work.

To start again, submit a new quote request selecting Text message, or call us and ask.

How to get help

Reply HELP to any message for assistance, or contact us:

Carriers

Mobile carriers are not liable for delayed or undelivered messages.

Privacy

Your mobile number and your consent to receive text messages are never shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for how we handle your information.

Changes to these terms

We may update these terms. The current version is always posted on this page.